All the testimonials below have been received from customers who have returned our ISO Quality of Service questionnaires.

"PHVC has twice been recognised for the Chief Executive's award as Lex Vehicle Partners' top performing Partner. Based in Fareham in Hampshire, PHVC is run by Paul Huxford who has been involved in the vehicle market for many years. They base their business on providing a high level of services throughout their relationship with the customer. This means ensuring that the choice of vehicle and finance is right before the contract and that the customer continues to be satisfied after the deal is done. In short they look to the long term rather than going for quick wins."

"You’re Account Manager, Mike Webber’s product knowledge was second to none and you should be very proud of his customer service on your Companies behalf. It was value for money and this purchase went through with ease. I would not hesitate to use them again."

"Caroline Ross was extremely efficient and professional and made the procurement of my new vehicle very easy."

 

"David Bond has established a good working relationship and delivers on every promise made and he has made every effort to ensure total customer satisfaction."

 

"Kevin Martin was very helpful offering good service and the best deal for our Company."

 

"I was given some telephone numbers after the Leasing Company I was dealing with reneged on a deal 4 days prior to delivery! I contacted the Companies and found Caroline Ilsley to be the most positive and friendly. Nothing ever seemed too much trouble."

"Very impressed with the highly professional attitude of Mike Webber. Exceptionally helpful and understanding of our requirements."

"I had a very good overall service and PHVC did everything possible to make sure I was satisfied."

"David Bond has been a pleasure to do business with."

"Pricing is always very keen. David and Debbie are always very helpful and knowledgeable. The service is excellent."

"Not oversold. Obtained a nice balance between providing enough information whilst not pushing for a decision."

"PHVC has provided an excellent pro-active service as well as always being willing and available to answer and deal with any questions and challenges."

"Overall an excellent service pre and post delivery from Mike who has been extremely helpful and attentive throughout – always calling back quickly if he was not immediately available. The delivery driver was prompt, polite and helpful. Thank you to everyone at PHVC for making it so easy."

"Paul Huxford and Caroline Ilsley – Both brilliant and helpful."

"A first class service from a first class company. An efficient stress free transaction."

"Very satisfied with Kevin Martin who is both effecient and approachable."

"Mike Webber has been a fantastic representative."

"We have an ongoing relationship with PHVC and Caroline is not a bad egg either!"

"The staff have been invaluable at helping sort out problems with vehicles and have helped whether the problem has been mechanical, due to accidents or if there has been a finance query with the Finance Company."

"PHVC continue to provide an excellent service."

"It has been a pleasure to deal with Tony – so helpful."

"The service provided has been excellent. Caroline was able to match our exact and demanding requirements. Thank you for all your help and support."

"As always, we received excellent service from Tony Wilkinson and we appreciate it."

"I am in constant contact with Kevin martin who provides excellent customer service. He is very helpful and very knowledgeable."